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This national study confirms the value of cross-cultural training in developing the cultural… Show more

This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural Show less

On the whole, educational achievements and outcomes from vocational education and training (VET)… Show more

On the whole, educational achievements and outcomes from vocational education and training (VET) are relatively poor for students reporting a disability. This paper sought to isolate the direct effect of being a member of a particular disability group. It found that the direct effect of the disability differs between groups, and is highest for those with a mental illness, a medical condition or a Show less

This report summarises the costs and benefits of studying for a VET qualification. It finds that… Show more

This report summarises the costs and benefits of studying for a VET qualification. It finds that generally students have an adequate economic incentive to enrol in VET. The best returns were for students who study higher-level qualifications (certificate III upwards), and do so part-time. Show less

This paper presents some thoughts on the concept of the Tasmanian Polytechnic, drawing on a range… Show more

This paper presents some thoughts on the concept of the Tasmanian Polytechnic, drawing on a range of research mostly undertaken by NCVER. It considers a number of 'goals' that are relevant to judging the success of the endeavour, including Year 12 retention and the completion of Australian Qualifications Framework qualifications, before making a number of observations on relevant issues. Show less

Course completion and student satisfaction is likely to be influenced by how realistic the… Show more

Course completion and student satisfaction is likely to be influenced by how realistic the expectations of students are when they enrol. This report explores the idea that students' expectations would be more realistic if students have well developed career management competencies. Show less

There have been major advances in online learning in recent years. However, the use of some… Show more

There have been major advances in online learning in recent years. However, the use of some technologies - such as web conferencing - have not been fully explored in the vocational education and training (VET) sector. This paper reports on a trial of web conferencing that was conducted by the Southern Queensland Institute of TAFE. There was a high level of participation and interaction by both Show less

This paper highlights the importance of using quality survey instruments to collect data about… Show more

This paper highlights the importance of using quality survey instruments to collect data about student satisfaction. It discusses the challenges involved in collecting quality student satisfaction data and describes a structural equation model as a possible means of designing and collecting this data. Since this paper was presented at the 2007 No Frills conference, a national survey instrument Show less

Students reporting a mental illness do poorly in vocational education and training (VET) compared… Show more

Students reporting a mental illness do poorly in vocational education and training (VET) compared with other disability groups. This is a challenge for the VET sector. Teachers and support staff are at the frontline in responding to the needs of these students and this research explored staff perspectives on how TAFE institutes in Australia are supporting students with mental illnesses. Show less

The vocational education and training sector (VET) has a reputation for providing learners with a… Show more

The vocational education and training sector (VET) has a reputation for providing learners with a second chance. This report critically examines this idea, and finds that although VET provides opportunities for a second chance at education to many prospective students, the percentage who complete their studies and gain a qualification is modest. Show less