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The agile organisation: Case studies of the impact of… 28 November 2003
By Phoebe Palmieri

This report uses four case studies to examine how human resource practices of TAFE institutes have… Show more

This report uses four case studies to examine how human resource practices of TAFE institutes have changed to accommodate flexible delivery and the changing roles of staff. It reveals that a whole of organisation customer-service philosophy is a useful basis for flexible delivery and the trend is towards team-based approaches. The detailed findings in this report mirror those in the report 'The Show less
The secret is the teacher: The learner's view of online … 19 December 2002
By Joan Cashion, Phoebe Palmieri

This report is based on a survey of vocational education and training students who were studying… Show more

This report is based on a survey of vocational education and training students who were studying online, as well as discussions with teachers. It describes what makes for a quality online learning experience and provides suggestions for organisations delivering training online. Show less